bb188's Privacy Policy
Your personal information is completely safe with us — this policy explains in detail how bb188 collects, stores, and uses your data.
1 Introduction & Scope
bb188 places the highest priority on the privacy of its users. This privacy policy explains what information we collect when you use bb188's website and services, why we collect it, and how that information is used.
By using bb188's services, you are considered to have given your consent to this privacy policy. This policy applies to all registered members as well as visitors to bb188.
This policy may be updated from time to time. If there are significant changes, we will notify you through your contact details. The latest version of the policy will always be available on this page.
User
Any person who visits the bb188 website or creates an account.
Personal Information
Any information that can directly or indirectly identify you.
Processing
Any operation involving the collection, storage, modification, transfer, or deletion of data.
Third Party
Any person, organisation, or service provider other than bb188 and the user.
2 What Information We Collect
bb188 may collect the following categories of information. Each type of information is collected only for specific and lawful purposes.
Identity Information
- Full name
- Date of birth (for age verification — to confirm 21+)
- National ID or passport number (during KYC process)
- Photo ID (where applicable)
Contact Information
- Email address
- Mobile number
- Residential address (where applicable)
Financial Information
- bKash, Nagad, or Rocket mobile banking number
- Bank account details (for bank transfers)
- Transaction history and amounts
Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Cookies and session data
Usage Information
We collect behavioural data such as which games you played, how much time you spent, and which sections you visited — for the purpose of improving our services. This information helps us deliver a personalised experience and ensure responsible gaming.
3 Purpose of Using Information
bb188 uses collected information only for the following legitimate purposes. No information will be used for any other purpose without the user's consent.
Account Management
To handle registration, login, identity verification, and account security.
Payment Processing
To carry out deposit and withdrawal transactions and verify financial transactions.
Customer Support
To resolve your issues and maintain communication with the support team.
Fraud Prevention
To detect suspicious activity and protect the security of the platform.
Service Improvement
To analyse user experience and improve the quality of games and services.
Responsible Gaming
To monitor playing patterns, identify potential risks, and provide support.
Legal Compliance
We may process necessary information to comply with applicable laws and regulations, to provide information at the request of regulatory authorities, and to assist in the prevention of financial crimes.
4 Cookies & Tracking Technologies
Cookies and similar technologies are used on the bb188 website. Cookies are small text files stored on your device that make your visit more convenient.
4.1 Essential Cookies
Required for the basic functionality of the website. Without these cookies, it is not possible to maintain login sessions or ensure security. They cannot be disabled.
4.2 Functional Cookies
Used to remember your preferences (such as language selection). These cookies personalise your experience, but the core service can still be used if they are disabled.
4.3 Analytics Cookies
Used to monitor site usage and improve services. This information is processed in aggregated form and is not used to identify any individual.
You can control cookies through your browser settings. Please note that disabling all cookies may cause some services to not work properly.
5 Data Sharing & Disclosure
bb188 never sells your personal information to third parties. However, information may be shared with selected partners in certain circumstances.
Service Providers
Minimum necessary information may be shared with contracted partners for payment processing (bKash, Nagad, Rocket, bank transfer), technology infrastructure, and customer support. These partners are bound to comply with our privacy standards.
Legal Authorities
Information may be provided to legal authorities when required by a court order, government directive, or legal investigation. In such cases, we will provide only the specific information that has been requested.
Business Restructuring
In the event of a merger, acquisition, or transfer of any part of the business, user information may be transferred to the new ownership entity. If such a change occurs, we will notify you in advance and the new entity will also comply with this privacy policy.
Important: bb188 never sells or rents your information to marketing companies or third parties for commercial purposes.
6 Data Security Measures
bb188 has put in place industry-standard technical and administrative measures to protect your information. Our platform is secured with SSL encryption and all sensitive information is stored in encrypted form.
SSL Encryption
All data transmission is completed through encrypted channels.
Firewall Protection
Advanced network firewalls block unauthorised access.
Access Control
Only authorised staff can access specific information.
Regular Audits
Security measures are regularly reviewed and upgraded.
Data Breach: If a security incident occurs and your information is at risk, we will notify you as quickly as possible in accordance with applicable law.
7 Data Retention Period
bb188 retains your information only for as long as necessary. The retention period is determined based on the type of information and the purpose for which it was collected.
Active Account
Information is retained for as long as your account remains active and for as long as is necessary to provide the service.
Closed Account
Even after an account is closed, financial records and transaction history may be retained for a specified period as required by law.
Data Deletion Request
You may request the deletion of your personal information. However, due to financial transaction records, fraud prevention requirements, and legal obligations, it may not be possible to delete some information entirely. We will inform you in detail in such cases.
8 Your Data Rights
As a bb188 user, you have the following rights over your own information. To exercise these rights, please contact our support team.
Right of Access
You may ask what information we hold about you and request a copy of that information.
Right to Rectification
If your information is incorrect or incomplete, you may request a correction.
Right to Erasure
In certain circumstances, you may request the deletion of your personal information.
Right to Object
You may object to the use of your information for certain purposes.
Data Portability
You have the right to receive your information in a structured, machine-readable format.
Restriction of Processing
In certain cases, you may temporarily restrict the processing of your information.
To exercise these rights or for any questions, contact us at [email protected]. We will process your request within a reasonable time.
9 Protection of Minors
bb188's services are for persons aged 21 and above only. We do not knowingly collect any personal information from minors.
Age Verification Process
We verify age at the time of registration and may request proof of identity where necessary. If it comes to our attention that a minor is using our services, we will immediately close that account and delete the information collected.
If parents believe their child is using our services, please contact us at [email protected].
10 Policy Changes & Updates
bb188 may update this privacy policy from time to time. Updates may be needed due to changes in service practices, adoption of new technology, or changes in law.
Notice of Changes
For significant changes, we will notify you via your registered email or through a notice on the website. You will be given reasonable notice before any changes take effect.
Continued Use
Continued use of bb188 after a policy update will be considered as your consent to the new policy. If you do not agree to the new policy, please request the closure of your account.
11 Contact & Complaints
For any questions, requests, or complaints regarding the privacy policy, please contact our support team. bb188 takes all privacy-related requests seriously.
Send a Privacy Request
Email Support
Live Chat
Support is available in Bengali and English via live chat 24/7.
Support Hours
Available seven days a week, twenty-four hours a day.
Language
Support is provided in both Bengali and English.
Once you submit your privacy request, we will try to respond as quickly as possible. Action on your information will only be taken after your identity has been verified.
Enjoy Safely at bb188
Get the best gaming experience at bb188 with your information kept secure. Our 24/7 support team is ready for any questions.